REVENUE LEAK AUDIT

Product type: Experience design diagnostic

A focused audit of the customer journey to find where friction is quietly costing the company money.

This is ideal for companies that know something feels broken but don’t know exactly where the loss is happening.

What it includes:
Website purchase flow review
Customer journey audit
Service blueprint snapshot
Digital, print, and physical touchpoint review
Friction and confusion mapping
Revenue leak opportunities
Executive findings presentation
Prioritized 30–60 day action plan

Retailers, airlines, banks, insurance companies, automotive brands, healthcare brands, hospitality companies, and any business with high-volume customer interactions.